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Privacy Policy

TEA | The E-Commerce Accelerator (referred to as "we," "us," or "our") is committed to safeguarding the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you interact with us.

Information We Collect
We may collect the following types of personal information:

- Identity Data: Name, age, and gender.
- Contact Data: Telephone number, address, and email address.
- Financial Data: Payment information processed securely by third-party payment providers. We do not store your payment details.
- Transaction Data: Records of transactions made with us or through our services.
- Technical and Usage Data: Details such as IP addresses, device and browser information, and website usage data collected through cookies and analytics tools.
- Profile Data: Account details, purchase history, and preferences.
- Interaction Data: Information provided during surveys, promotions, or events.
- Marketing Data: Preferences regarding marketing communications.
- Professional Data: Information shared with us during job applications or professional engagements.

Sensitive personal information (e.g., racial or ethnic origin, religious beliefs, health data) is not collected unless necessary and with your explicit consent.

How We Collect Information
We collect personal information through:

- Direct interactions, including in-person, via phone, email, or through our website.
- Forms completed on our website, such as event registration or surveys.
- Cookies and analytics tools that track website usage (see "Cookies" below).
- Publicly available sources, such as social media or official registries.
- Third-party providers, such as marketing or analytics platforms.

Why We Collect Information
We collect and use personal information for the following purposes:

- To provide access to our services, including user accounts.
- To manage transactions and communicate with you regarding purchases or inquiries.
- To improve our website, services, and marketing strategies.
- To send promotional materials (with your consent) that may interest you.
- To conduct surveys, competitions, or promotional activities.
- To fulfill legal and regulatory obligations.

Disclosure of Personal Information
We may share your personal information with:

- Our employees, contractors, and business partners.
- IT and web-hosting service providers.
- Marketing and analytics providers.
- Financial institutions and payment processors.
- Legal and regulatory authorities, if required.
- Any third party involved in a business transfer or merger.

Some third parties may store or process your information outside of New Zealand. In such cases, we ensure compliance with applicable privacy regulations.

Your Rights
- Access: You may request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or outdated information.
- Marketing Preferences: Opt out of receiving marketing communications at any time using the unsubscribe link or by contacting us.
- Complaints: If you believe we have breached your privacy rights, you may lodge a complaint with us. We will address your concerns promptly and inform you of the outcome.

Storage and Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to ensure the security of information, internet transmissions are not entirely secure, and you provide information at your own risk.

Cookies
Our website uses cookies to enhance your browsing experience and provide tailored advertisements. You can block cookies in your browser settings, but this may affect your access to certain features on our website.

External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website. We encourage you to review our Privacy Policy regularly.

Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

info@theecommerceaccelerator.com

TEA | The E-Commerce Accelerator
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