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Terms and Conditions

Welcome to TEA | The E-Commerce Accelerator

Thank you for choosing TEA | The E-Commerce Accelerator (referred to as "we," "us," or "our"). We provide tailored e-commerce business solutions, mentoring, and consulting services through our platform and programs (collectively, the "Services").

By using our Services, you agree to these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must refrain from using our Services. These Terms constitute a legally binding agreement between TEA | The E-Commerce Accelerator and you ("you" or "your").

For questions or concerns, contact us at:
Email: arnold@theecommerceaccelerator.com

These Terms were last updated on 25/11/2024.

1. Acceptance of Terms
1.1. Eligibility:
You must be at least 16 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity to agree to these Terms.

1.2. Amendments:
We may amend these Terms at any time by providing notice via email or through updates on our website. Continued use of our Services after the effective date of any amendments constitutes your acceptance of the amended Terms. If you do not agree to the changes, you may terminate your account.

2. Our Services
2.1. We provide the following Services:
- Access to our e-commerce mentorship and consulting platform;
- Business strategy tools, resources, and insights;
- Troubleshooting support ("Support Services").
2.2. Support Services are limited to assistance with our platform and are not intended to support unrelated products, training, or software development.
2.3. Disclaimer:
Our Services are designed to provide general insights and guidance. They do not constitute financial, legal, or specific business advice. You are responsible for evaluating the suitability of our Services for your needs.

3. Your Account
3.1. To use our Services, you must create an account ("Account"). You are responsible for maintaining the confidentiality of your login details and for all activities under your Account.
3.2. You must notify us immediately of any unauthorized access to your Account.
3.3. We reserve the right to suspend or terminate your Account if we suspect unauthorized access or misuse.

4. Fees and Payments
4.1. You agree to pay all applicable fees associated with the Services. Fees will be outlined in your consulting agreement or subscription terms.
4.2. All payments must be made using authorized payment methods. You are responsible for any applicable taxes or levies, including GST, unless stated otherwise.

5. Your Obligations
5.1. You must:
- Use the Services only for lawful purposes;
- Provide accurate and complete information when creating an Account or interacting with us;
- Comply with all applicable laws and regulations.
5.2. You must not:
- Share your login credentials with others;
- Attempt to reverse engineer, replicate, or exploit our Services for unauthorized purposes;
- Use our Services to transmit harmful or inappropriate content.

6. Intellectual Property
6.1. All intellectual property rights in our Services, including the platform, content, and branding, remain the exclusive property of TEA | The E-Commerce Accelerator.
6.2. You may not reproduce, distribute, or create derivative works based on our intellectual property without our prior written consent.

7. Data and Privacy
7.1. By using our Services, you agree to our collection, use, and disclosure of your personal information as outlined in our [Privacy Policy](Insert URL).
7.2. You retain ownership of all data you upload to our platform. However, you grant us a license to access, process, and store your data as required to deliver our Services.
7.3. We may use anonymized data derived from your usage for analytics and service improvements.

8. Liability and Warranties
8.1. Limitation of Liability:
To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services.
8.2. No Warranties:
Our Services are provided "as is." We do not guarantee the accuracy, reliability, or suitability of the Services for your purposes.
8.3. Consumer Guarantees:
If you are a consumer under New Zealand law, you have rights and remedies under the Consumer Guarantees Act 1993 that cannot be excluded.

9. Termination
9.1. You may terminate your Account at any time by notifying us in writing.
9.2. We reserve the right to suspend or terminate your Account for breach of these Terms, unlawful activity, or any other reason deemed necessary to protect our Services and users.

10. Governing Law
These Terms are governed by the laws of New Zealand. Any disputes arising from or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of New Zealand.

11. General
11.1. Force Majeure:
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, outages, or government actions.
11.2. Severability:
If any provision of these Terms is deemed invalid, the remaining provisions will continue in full force and effect.
11.3. Entire Agreement:
These Terms constitute the entire agreement between you and us regarding your use of the Services and supersede any prior agreements.
11.4. Contact Information:
For inquiries or support, contact us at:

Email:
info@theecommerceaccelerator.com
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